Yes, we offer flexible payment plans that allow you to spread out payments and conveniently manage the cost of treatments.

Booking is easy! Once you've prepaid, you can select your preferred date and time online or by calling our clinic on 02 9427 3366

Yes, you can use other payment methods for services not included in your prepaid package.

Yes, we frequently offer special pricing or discounts for patients who prepay. Please reach out to our clinic to find out about current promotions.

Yes, we accept most major health insurance plans. Please check with your provider to confirm coverage or contact us for guidance.

Prepaying allows you to plan your dental care expenses, secure your appointment, and often receive discounts or special pricing on treatments.

Absolutely! We issue detailed invoices and receipts to help you submit claims to your health fund after completing treatments.

You can change or reschedule appointments through our online portal or by contacting us directly. We request advance 24 hours' notice to avoid penalties.

Yes, as per our cancellation policy, you may qualify for a refund or rescheduling if you cancel within the required notice period.

For treatments that need multiple visits, at the clinic, we'll help you schedule all sessions at times that suit you, ensuring they're covered under your prepaid plan.

Please contact us right away. We'll prioritise your urgent needs and apply your prepaid amount toward the necessary care or talk about other options.

It depends on the package. Some include comprehensive care, while others cover specific treatments. We'll call you and clarify this when you book.

Yes, new patients can prepay for initial consultations, check-ups, or treatments. Our team will call you and guide you through the process.

Yes, of course, we provide dental consultations to understand your needs and recommend a plan that fits your budget and treatment goals. Just give us a call.

If circumstances prevent you from coming in, we'll work with you to transfer your payment to another service, offer a refund, or find a solution that works for your needs.

If there are cost adjustments, we'll notify you immediately. We'll discuss all updates and ensure agreement on the updated plan before proceeding.

We welcome international patients! Please book in advance and share your travel details to make sure we can accommodate your schedule.

Yes, in many cases, prepaid treatments can be transferred to family members. Please feel free to contact us for specific guidelines.